Frequently asked questions

Quickly find out if we've already addressed your query. If you have any additional questions, please don't hesitate to reach out.

What do I get when purchasing MDCodePro?

MDCodePro is an innovative, intuitive app for your desktop or mobile devices that teaches you how to document and code your office and hospital visits. Our Code Generator takes the guesswork out of optimally coding patient visits. Your subscription also includes access to a library of short training videos, assessment center, helpful resources and our case center where complicated visits can be reviewed by MDCodePro specialists.

How and where can I access MDCodePro?

You can access the app and the video library on your desktop computer, laptop, tablet, or IOS and Android mobile devices. All you need is your account credentials and an internet connection. Wherever you see and treat patients, MDCodePro is there to support you.

How do I know the app generates correct codes?

We have built the app with the expert knowledge of our experienced and trained physicians and coding and billing experts.  We have spent a substantial amount of time testing the application. However, you should always use your medically-sound judgement when coding a visit.

How do I enroll myself and others in MDCodePro?

Click “Buy Now” at the top of the screen.  Follow the on-screen prompts.  If you need additional information, click the Contact Us button.

Do I need to watch the videos in order?

It is not a requirement that you watch the videos in order, but it is highly recommended.  The latter videos build on information we have discussed in our earliest videos and the information will be much more useful if watched in order.

Have questions? Contact us today.

If you would like to contact a member of our staff, please click the Contact Us button below and fill out the form.